DICE
California, United States
Account Manager West Coast
$80,000 - $85,000
Job description
We’re looking for an Account Manager to join our Operations Team, forming strong relationships with venues and promoters in North America.
At DICE, you’ll be part of the company that's redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of.
You’re joining a team responsible for managing our key partner relationships in North America. Your expertise in the music industry and knowledge of the live entertainment business means you know what makes promoters and venues tick. This is an exciting opportunity to work in an emerging market and establish strong working relationships with our major partners, focusing on service, engagement and growth.
You are collaborative and execution-oriented with a strong marketing sense, and look for new and expanded ways to help your partners reach fans and drive growth.
Responsibilities
- Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention
- Partnering with Marketing, Field Operations, Fan Support and Client Success teams to drive operational excellence and manage on-site needs for events
- Maximizing Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimize marketing and sales strategies
- Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy
- Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented
- Engaged in team collaboration to overcome ambiguity and achieve shared success
Requirements
- Passionate, humble and resilient
- Actively responsible
- Demonstrates strategic thinking with detail-oriented execution
- A fan of music and culture
- Highly collaborative and confident communicator
- Builds relationships across all levels of seniority with ease
- An analytical and curious problem solver
- Extremely organized, resourceful and efficient in balancing priorities
- Business and commercial acumen
- Strong communication skills
- Proven experience in live events in Account Management, Event Operations or Marketing
- Great attention to detail and resourcefulness
- An understanding of marketing, social media and analytics
- Excellent knowledge of how venues and promoters work – ticketing experience is a big plus
Benefits
In compliance with California Pay Transparency Law, the salary range for this position is $80,000 to $85,000. We note the salary information as a general guideline only, as actual compensation may vary from posting based on location. We will consider various factors to determine the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training, and business considerations.
- Private health insurance
- 401(K) match
- FSA & HSA plan
- Unlimited paid time off
- Commuter benefits
- Monthly DICE credit